ABOUT CITIZENS STATE BANK

Citizens State Bank, with assets over $500 million, is one of the largest financial institutions in the state of Iowa. We operate eight banking offices and thirteen ATMs in six Iowa counties. Citizens State Bank provides a full line of banking, brokerage, insurance, investment, mortgage, income, trust and payment service products to consumers and businesses.

Community Involvement

At Citizens State Bank we are fortunate to have an outstanding staff. Our employees enable us to continue being a leader in community involvement and charitable activities. Each year the bank and its employees donate thousands of dollars and hundreds of hours to local non-profits and charitable organizations. We believe strongly in giving back to the communities we serve.

Customer Care

At Citizens State Bank, we are here to assist you through all issues. If you have any questions or concerns, please do not hesitate to contact one of our offices. However, please do not email confidential customer information, since the communication link is not encrypted and secure.

In order for Citizens State Bank to provide you with the maximum benefits and service, we request that you keep your information as up-to-date as possible. If you ever have questions or concerns regarding the accuracy of your personal information at Citizens State Bank, please contact us at (319)465-5921 or you may email us at .

We will investigate your concerns and make any changes as needed.

Contact Us

For contact information of your local Citizens State Bank office, please select that location from the Branches navigation. 

For information on our corporate headquarters, opening an office in your area, media/press opportunities or website concerns, please contact:

Citizens State Bank 
117 W 1st Street
Monticello, IA 52310
Phone (319) 465-5921
Fax (319) 465-5926

Privacy Policy

Notice of Your Financial Privacy Rights: Please click here to view Citizens State Bank's privacy policy.
Privacy Notice: Federal law requires us to tell you how we collect, share, and protect your personal information. Our privacy policy has not changed and you may review our policy and practices with respect to your personal information at www.mycsb.bank or we will mail you a free copy upon request if you call us at (319) 465-5921.